Hengxin Technology ensures that its sales staff could fully understand the product type, the specification, the application, logistics process, safety precautions to help customers to make the right choice, by organizing a range of systematic and comprehensive trainings. We bend ourselves to duly provide customers with various kinds of technical advice and relevant technical information, and to update the information of technical exchange accordingly. We also try our best to make our costumers convenient, assist them to complete the project planning, ensure the quality performance of our products and satisfy them as possible as we can by introducing product structure, summarizing engineering problems, and organizing trainings about solutions and accessories installation, etc.
The engineering services, giving priority to leak cable work, have cultivated 5 professional marketing service staffs, and forged an engineering service team which focus on service on business trips and the sample management while working in the company. Even though the technical team and the quality team of leaky cable have not been integrated yet, but they already achieved unified management: the former deals mainly with pre-sales services, technology process, and secondly with after-sales service and installation supervision; while the latter mainly deals with after-sales service, receiving inspection and installation supervision.